Privacy Policy

Effective Date: 14/07/2025
Company Name: MHM Universal LLC
Website: www.mhmuniversal.com
Contact Email: support@mhmuniversal.com

1. Introduction

MHM Universal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

By accessing or using this site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site and services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number

• Billing and shipping address

• Payment details (processed securely via third-party providers)

• Business information (e.g., DOT/MC number if using dispatch services)

b) Automatically Collected Data

• IP address, browser type, device info

• Time and date of visits

• Pages viewed and click behavior

c) Platform Information

• eBay, Walmart, or other platform credentials provided to us voluntarily for service delivery

• Usage data relevant to digital product or dispatch services

3. How We Use Your Information

We use your data to:

• Provide and manage our services (e.g., dispatching, e-commerce delivery)

• Process payments and fulfill orders

• Communicate with you (support, marketing, updates)

• Improve site functionality and user experience

• Comply with legal or regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

• Service providers (e.g., Stripe, PayPal, e-commerce platforms, brokers) strictly for service delivery

• Legal authorities, if required by law or to protect our rights

• Platform integrations, with your permission, for managing your accounts (e.g., Walmart Seller Central, eBay)

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

• Analyze site traffic

• Understand user behavior

• Personalize your experience

You can disable cookies through your browser settings, but this may limit functionality.

6. Data Security

We take appropriate measures to protect your data using:

• SSL encryption

• Firewalls and secure hosting

• Restricted staff access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary:

• To fulfill our services

• To comply with legal, tax, and accounting requirements

• To resolve disputes or enforce our agreements

You may request deletion of your data at any time by contacting us.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

9. Your Rights (GDPR & CCPA)

Depending on your location (e.g., EU, U.K., California), you may have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Request data portability

• File a complaint with a data protection authority

To exercise these rights, contact us at: info@mhmuniversal.com

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Continued use of our services after changes implies acceptance.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, you may contact us at:

📧Email: support@mhmuniversal.com

📞 Phone: +17869871451

🌐 Website: www.mhmuniversal.com